How It Works – Mushwaar

How Mushwaar Works | Effortless Car Sharing in Qatar

Experience the Simplicity and Convenience of Our Car-Sharing Service

Getting started with Mushwaar is incredibly easy. Follow these simple steps to enjoy the freedom and flexibility of car sharing in Qatar:

Download the Mushwaar App, available on both Android and iOS devices
Create an account using your email address or social media account, and mobile phone number
Complete the registration process by providing the necessary information, such as your driver's license, ID/Passport, and payment details.
Documents verification will be done by the Mushwaar team in no time.

Open the app and use the built-in map to find a nearby car within our extensive service area.
Browse our diverse fleet, which includes compact cars, sedans, and SUV vehicles.
Reserve the car of your choice for 15 minutes by selecting your desired rental duration – choose from hourly or daily rental plans.

Walk to the car's location using the directions provided by the app.
Perform quick exterior inspection and report any pre-existing damages (if any).
Unlock the car by tapping the "Unlock" button within the app.
Perform a quick visual interior inspection of the car, and report any pre-existing damage or issues through the app.

Start the car using the ignition key or push-button start, depending on the vehicle model.
Enjoy your ride, whether you're running errands, going on a weekend trip, or commuting to work.
Remember to obey all local traffic laws and adhere to our terms of service.

Park the car within a designated service area, ensuring it is parked legally and safely.
Make sure to turn off the ignition, close all windows, and take your personal belongings with you.
Keep keys inside and lock the car using the app, and confirm the end of your trip.

How do I extend my rental?
Rental will be extended automatically as long as the trip was not ended by the user.
Can I add additional drivers to my account?
Only account owner is allowed to drive Mushwaar vehicles, failure to comply with Mushwaar policies might incur penalties.
What happens if I get a parking ticket or traffic violation during my rental?
An administrative penalty according to the Mushwaar pricing schedule on our website will be added to any fines incurred during your reservation, which will be charged separately after confirmation. You will be notified before any deduction occurs. Please note that we do not have any control over when we receive fine details from the police. As a result, you may receive notification of the fine several weeks after your trip.
What should I do if the car is damaged or requires maintenance during my rental?
You can report any issues through the app or contact our customer support team for urgent matters, via email or dial-up.
How are fuel costs and charging fees handled?
All our rental services are inclusive of fuel charges, and you can top up fuel from any Woqood petrol station using the e-chip installed in our vehicles. Additional bonus minutes will be added to your trip duration. Please note that ending the trip with a fuel level below 15% will incur penalties according to Mushwaar pricing schedule.