At Mushwaar, we understand and respect the importance of protecting your privacy. This Privacy Policy outlines our commitment to safeguarding your personal information and ensuring that it is collected, used, and disclosed in compliance with all applicable laws and regulations. By using our website, app, or services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal information from you:

1. Personal identification information, such as your name, date of birth, nationality, and QID number.
2. Contact information, including your email address, phone number, and physical address.
3. Driver’s license information and driving history.
4. Payment information, such as your credit card details and billing address.
5. Information about your usage of our services, including the dates and times you book and use our vehicles, trip details, and location data.
6. Technical data, such as your IP address, browser type, device information, and usage patterns.

How We Use Your Information

We may use your personal information for the following purposes:

1. To provide you with our services, process your bookings, and manage your account.
2. To verify your identity and ensure you meet our eligibility criteria.
3. To process payments and maintain accurate financial records.
4. To communicate with you regarding our services, promotions, and updates.
5. To improve our website, app, and services based on user feedback and usage data.
6. To analyze trends and monitor the usage of our services.
7. To comply with legal and regulatory requirements.
8. To prevent, detect, and address fraud, security, or technical issues.

How We Share Your Information

We may share your personal information with third parties in the following circumstances:

1. With service providers who help us operate and maintain our website, app, and services, such as payment processors, analytics providers, and hosting providers.
2. With law enforcement agencies, regulatory bodies, or other authorities when required by law or to protect the rights, property, or safety of Mushwaar, our users, or the public.
3. In connection with a merger, acquisition, or other business transaction involving Mushwaar.

We will not sell, rent, or share your personal information with third parties for marketing purposes without your express consent.

Security

We take appropriate measures to protect your personal information from unauthorized access, use, disclosure, or alteration. These measures may include the use of secure servers, encryption, and access controls. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

Links to Other Websites

Our website and app may contain links to other websites that are not operated or controlled by us. We are not responsible for the privacy practices or the content of these websites, and this Privacy Policy does not apply to them. We recommend reviewing the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of any significant changes by posting a notice on our website or app, and your continued use of our services after such notice constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Mushwaar

Office Location: Al Nasr Tower B, Doha, Qatar

Phone Number: +97450188800

Email: info@mushwaar.com